FAQ



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Q1 : Are swimsuits required?
Q2 : Do I have to have a membership?
Q3 : What are the temperatures of the pools and hot tubs?
Q4 : How large are the hot springs pools?
Q5 : What time can I bring my kids in to swim?
Q6 : Do I have to sign up for classes?
Q7 : What are the Adventure Zone hours?
Q8 : At what age can children play in the Adventure Zone?
Q9 : What constitutes a family or a couple membership?
Q10 : At what age can kids use the equipment?
Q11 : Do you have lockers?
Q12 : As a member, do I get discounts on services?

Question 1:   Are swimsuits required?
Answer 1:   YES! We are a family friendly hot springs and we ask that all members and guests wear swimsuits in our pools, hot tubs and saunas.

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Question 2:   Do I have to have a membership?
Answer 2:   Absolutely not! We love guests and we do offer day passes.

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Question 3:   What are the temperatures of the pools and hot tubs?
Answer 3:   The Soaker Pool temperature is maintained between 95 to 98 degrees. The Recreation Pool temperature is maintained between 89 and 91 degrees. The hot tub temperatures are maintained between 101 and 104 degrees.

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Question 4:   How large are the hot springs pools?
Answer 4:   Soaking Pool - 24' x 60' and has a depth from 3 to 5 feet. The perimiter of the pool is lined with a bench seating which makes it the ideal soaking pool with its 95 to 97 degree water! 

Recreation Pool - 25' x 70' and has a depth from 3 to 10 feet. The pool is maintained between 89 and 91 degrees and is perfect for all kinds of recreational water activities.

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Question 5:   What time can I bring my kids in to swim?
Answer 5:   Children are welcome to use the pools with a parent anytime.

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Question 6:   Do I have to sign up for classes?
Answer 6:   No, you do not have to sign up for any class on our Group Fitness Schedule, however you do need to let the Front Desk know which class you are attending so they can check you into the class. If you are new to class, please come a few minutes early to meet your instructor and receive a brief orientation.

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Question 7:   What are the Adventure Zone hours?
Answer 7:   Adventure Zone is open with adult supervision during club hours.

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Question 8:   At what age can children play in the Adventure Zone?
Answer 8:   The Adventure Zone is for ages 5-12.

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Question 9:   What constitutes a family or a couple membership?
Answer 9:   To qualify for a couple membership, the two people must live together and provide documentation proving shared finances. To be eligible for a family membership, dependents must be 18 years of age or under or a college student 19-22 living at home. College students must show current class registration.

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Question 10:   At what age can kids use the equipment?
Answer 10:   Children ages 13-14 may access the fitness floor with a parent, after they have gone through our Teen Fitness Program.
Children ages 15-16 may access the fitness floor and pools after they have gone through our Teen Fitness Program.
Children 12 and under have access to the pools, racquetball courts and Adventure Zone with adult supervision.

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Question 11:   Do you have lockers?
Answer 11:   Yes, lockers are available for day use only. Bring your own padlock or we do have them available for purchase at the Front Desk.

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Question 12:   As a member, do I get discounts on services?
Answer 12:   Yes, members receive discounts on personal training, fitness programs, swim lessons and Camp Broadwater.

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